A refund request for the renewal order with the personal reasons like "I don't know it was renewaled" or "I forgot to cancel it". Such as those that occur during special sales events.Ĩ. We will not refund the difference between the price you were charged and the limited-time price reduction, Customer refuses to provide detailed description regarding to the technical problem of products, or refuses toīe cooperate to try the solution provided by Cisdem Support.ħ. Changed your mind after placing an order.Ħ. Requests feature not being described on our official website's product page.ĥ. Inability to use the software due to an operator error.Ĥ. Inability to operate the software in your computing environment.ģ. Software purchased for the wrong platform.Ģ. Cisdem reserves the right to disable any product licenseĬisdem may decline refund claims in the following cases:ġ. Which you no longer possess a valid, purchased license. Upon receiving a refund you shall cease all use and destroy all copies, full or partial of the Software for Software prior to making your purchase to ensure that it meets your requirements.Ĭisdem provides 30 days money back guarentee, if there is a technical issue with the program you purchased andĬisdem is not able to resolve it, please contact Cisdem Support Team within 30 Days of your purchase to receive a refund. Software developed by Cisdem is available on a try-before-you-buy basis, there are free trial versions you canĭownload to ensure that you can fully experience it prior to making your purchase.
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